I’m an ops girl. That’s “operations,” or maybe “operational.” When there’s a problem, I look for an operational solution. Communication’s breaking down? Show me your structure. Need me to make a commitment on behalf of a program/ product/ team? Let’s find an operating mechanism for assuring we follow through.
Other people look for people solutions. My boss is one of them. If there’s a problem, he will find the right person to deal with it.
I’m trying to find a happy medium, because structures don’t allow for unexpectedly fabulous outcomes and people don’t always come through.
My husband and I are making progress on other other house, finally. For months we avoided it because we weren’t sure how to frame in the windows we’d replaced, and then one day we just tried something and it worked. Mostly.
We’d been estimating and planning and buying stuff in a waterfall way, meaning we’d take one experience and extrapolate it out to the others, and we’d assume that we could do all of one thing all at once for efficiency (painting, trim, demolition). If this window took six hours and that many materials, five windows would take five times that, right? If I paint the trim in one room, I’ll just do every room.
Two problems: 1) we didn’t have perfect knowledge, and 2) 35% complete on everything feels like crap.
Because we didn’t have perfect knowledge, we’d apply the same wrong technique or material or plan to five windows… and then be wrong five times more. Theoretically we should have been more efficient, but in reality, where we were learning with every attempt, we just did a bunch of stuff that had to be undone. Or returned, but of course we never got around to it, so I don’t even want to know how much we’ve spent on materials we haven’t used… never mind the ones that got lost and had to be purchased again.
Shoot me.
And the difference between 25% and 50% finished still feels UNFINISHED. If we had to sell it in a week, we’d have a helluva lot of work to do, none of which is optional. At one point, we might have skipped the decorative trim on the windows, but once it’s on half the windows, you have to either trim out the other half or remove the first half.
You still with me?
The waterfall method of project management – the one focused on efficiency gained from the benefits of expertise and practice and careful attention to detail – doesn’t work if you don’t have perfect knowledge from the beginning. It doesn’t work when you’re DIY’ing, building software, or working on a relationship.
We need Agile. I’m delving back into geekdom, I know, but I promise it’s applicable to life. In Agile development, we don’t attempt to convince ourselves that we know everything at the beginning, or ever, really. We figure out what we do know and want, prioritize the most important stuff, and commit to a short period of time. Instead of laying out a schedule for the next six months, we accept that we’ll know more soon – and knowing more almost always leads to more work – so we’ll deal with it when we do. For now, knowing what we do, we can do X, Y, and Z within a two-week period, then we’ll reassess.
Because we assume we don’t know everything, we only estimate relatively. (This is bigger than that, this is smaller than that, this is the biggest.) We check our estimates when we’re finished and start to measure our success in terms of improvement and velocity rather than efficiency. (We did three mediums and a small last week. We did four mediums and two smalls this week.) The longer our teams work together, the greater our velocity, because we know each other better so less time is spent debating and communicating and more is spent on doing.
Tell me this isn’t like the first time you embark on a DIY anything with your sweetheart. I dare you.
Thinking this way has been mind-blowing to me. Remember, I think about efficiency in the shower. I want meetings to be quick and to the point, which was great when I was a project manager and the goal was status, but not so great now that I’m a leader expected to create collaboration. You can’t have efficiency AND a good relationship. Maybe someday way in the future, but at the beginning, you have one or the other, and I was choosing the wrong one.
Which brings me back to Twister. I’d been focusing on being efficient. How quickly can we get through the game so we can get back to other things? (Note: “other things” weren’t even that great, things like surfing the web and reading the news and wishing I was doing something interesting.)
What if, instead, I stopped trying to rush through the day to get to… what, leisure time?… and instead just did the next thing, then reassessed? When I found the fastest way to shower, I spent the extra time doing nothing. Efficiency got me time I then wasted: a metaphor for my life.
Slower is better if you get it right. My husband thinks (and assesses and looks and thinks some more) when he does anything DIY. Drives me nuts. Start at one end and keep going, baby. Those five minutes of staring between two minutes of working adds up, you know.
It’s appropriate, but only sometimes. I like to paint because it’s methodical and gives me thinking time. I divide my brain time between doing it better (the efficiency mindset is pretty ingrained) and pondering other things. I write blog posts in my head, think through work challenges, figure out how exactly to hold the brush so I get the most paint on the wall quickly.
But if it’s not painting, and we don’t know what we’re doing, endless conversations at the beginning aren’t as beneficial as doing a bit of planning, trying, and reassessing.
It’s like if my way and my husband’s had a baby: it would be a perfect balance of doing and thinking, planning and trying.
So I’m trying not to think too far ahead, seeing the benefits to just trying something, and only buying supplies to do one thing at a time. And we’re having more fun playing Twister.
{Speaking of Agile: Jilian, what did you decide about the new job?}
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I’m making a baby quilt. I’ve never made a quilt before – never wanted to – but then I saw a fabulous modern quilt on Etsy and decided to try it myself. Instead of country-ish patterns, mine has only horizontal strips of bright prints. I’ll “quilt” vertical lines and call it good.
Also, my horoscope (which I read after I got all fired up about making a quilt) said this: “If you really want to be different, why not put your credit cards and your checkbook away, and breathe new life into a garment or accessory you already own? You’re always in the mood to shop — but are you ever in the mood to create something new? Instead of making more debt, why not explore ways to stabilize your financial future. Invest in some raw materials. You might end up with a profitable part-time business.”
Wanna see? I started last night. I’m making two, one for each of the baby boys in our neighborhood. The fabric is soft flannel and I love the bright colors. I’m hoping it’s “boy” enough even with the flowers in the middle. Boys can like flowers! They’re nature!
Remember to imagine stitching going in the opposite direction of the strips of fabric (with this image’s orientation, the stitching would be horizontal).
This the back/ underside… so soft (and such a pain to work with because it gets static-y fuzz everywhere)!
I haven’t decided if I’ll use the fuzzy green stuff as the edging or if I’ll actually use this blanket binding. Opinions?
The materials will end up costing me about $20 for each one and will take about two hours to finish. I’m thinking that if this goes well, I’ll make quilts for everyone for Christmas (don’t worry, little bro, yours will be more manly… and you can take it on picnics and use it to get girls). If I get crazy with the follow-through, I might try to find a way to make labels with each person’s name and the year.
I just need to find a source for modern prints. Let the web surfing begin!
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